Business

Prudential Zenith Life Protecting its Customers during the Coronavirus (COVID – 19) Pandemic.

In the face of the coronavirus pandemic and the resulting lockdown, Prudential Zenith Life Insurance is rolling out a range of services to help customers cope with the lockdown.

The new services include a range of additional COVID-19 insurance cover enhancements, without additional premium charges, and a waiver for ‘pandemic’ exclusions as contained in its policy language.

In line with the recent pronouncement of the federal government, the company will be temporarily locked down and has therefore set up a dedicated claims team with remote working capabilities, to enable customers make and receive claims virtually.

According to the statement from the insurance company, the claims procedure will be simplified to allow customers make claims through the WhatsApp channel.

This development makes it possible for customers to buy insurance products without any physical interface with sales personnel or visit to a physical branch.

Commenting on the changes, Prudential Africa CEO Matt Lilley said, “we realise this is a worrying time for everyone and we want to reassure you that protecting the health and wellness of our customers, employees and partners is our primary concern.

“At Prudential, we have been delivering promises for over 170 years and this time will be no different. I am proud of the measures we are announcing today and I know that they will provide our customers additional peace of mind.”

He added that the waiting periods for new cover have been reduced, and the company is providing additional training and incentives to sales personnel to continue providing advice and access to insurance, even as they work remotely.

He encouraged Nigerians to stay safe and adhere to the directives from the Ministry of health, Nigerian centre for disease control (NCDC) and other relevant authorities.

“We are going to get through these trying times together” he assured.

society_admin

Recent Posts

Fire destroys property worth millions at Benue rice mill market

Benue rice mill market fire outbreak scene. Photo Credit: John Charles By John Charles A fire…

9 hours ago

Nigeria’s inflation dropped to 23.18% in February – NBS

NBS By Sami Tunji Nigeria’s inflation rate eased for the second consecutive month in February, raising…

9 hours ago

VIDEO: CCTV footage shows military officers forcibly entering Ikeja Electric office

By Hannah Johnson A newly surfaced CCTV video has captured the moment military officers stormed the…

9 hours ago

Rema becomes first African artiste to feature on Rolling Stone cover

Photo: Instagram @mavinrecords Agency Report Nigerian music superstar, Divine Ikubor, popularly known as Rema, has…

9 hours ago

Actions Taken by NCDMB Towards Addressing Sterling Oil’s Non-Compliance Issues

The Nigerian Content Development and Monitoring Board (NCDMB) has noted the comments made by the…

14 hours ago

2027: Jandor returns to APC

By Olasunkanmi Akoni Olajide Adediran, popularly known as Jandor, the 2023 Lagos State governorship candidate…

15 hours ago