Business

Prudential Zenith Life Protecting its Customers during the Coronavirus (COVID – 19) Pandemic.

In the face of the coronavirus pandemic and the resulting lockdown, Prudential Zenith Life Insurance is rolling out a range of services to help customers cope with the lockdown.

The new services include a range of additional COVID-19 insurance cover enhancements, without additional premium charges, and a waiver for ‘pandemic’ exclusions as contained in its policy language.

In line with the recent pronouncement of the federal government, the company will be temporarily locked down and has therefore set up a dedicated claims team with remote working capabilities, to enable customers make and receive claims virtually.

According to the statement from the insurance company, the claims procedure will be simplified to allow customers make claims through the WhatsApp channel.

This development makes it possible for customers to buy insurance products without any physical interface with sales personnel or visit to a physical branch.

Commenting on the changes, Prudential Africa CEO Matt Lilley said, “we realise this is a worrying time for everyone and we want to reassure you that protecting the health and wellness of our customers, employees and partners is our primary concern.

“At Prudential, we have been delivering promises for over 170 years and this time will be no different. I am proud of the measures we are announcing today and I know that they will provide our customers additional peace of mind.”

He added that the waiting periods for new cover have been reduced, and the company is providing additional training and incentives to sales personnel to continue providing advice and access to insurance, even as they work remotely.

He encouraged Nigerians to stay safe and adhere to the directives from the Ministry of health, Nigerian centre for disease control (NCDC) and other relevant authorities.

“We are going to get through these trying times together” he assured.

society_admin

Recent Posts

Emefiele’s trial: Court declines EFCC’s attempt to add new evidence

Emefiele in court By Deborah Musa The Federal Capital Territory High Court in Maitama, Abuja, on…

7 hours ago

Okpebholo distances self from S-South govs’ stance on Rivers emergency rule

Edo State Governor, Monday Okpebholo By Adeyinka Adedipe The Edo State Governor, Monday Okpehbolo on Thursday…

7 hours ago

VIDEO: A’Ibom gov gifts bizwoman ₦5m after emotional pitch

By Anine Juliet Oghale A young businesswoman in Akwa Ibom State was emotionally overwhelmed after Governor…

7 hours ago

Again Bandits attack Benue community

Map of Benue State By John Charles No fewer than five people have been killed after…

7 hours ago

Emergency rule: Tinubu welcomes NASS approval, says Rivers crisis threatened economic gains

President Bola Tinubu By Stephen Angbulu President Bola Tinubu on Thursday lauded the National Assembly for…

7 hours ago

BREAKING: Rivers sole administrator arrives Govt House, holds security meeting

By Dennis Naku The Sole Administrator for River State, Vice Admiral Ibok-ete Ibas (retd.), has arrived…

10 hours ago